Lower Cost
- Gain
as part of the base system the benefits of business-critical telephony
features such as voice mail, auto attendant, ACD, desktop call control,
and reporting.
- Eliminate cost and administrative overhead required for separate voice and data networks
- Simplify day-to-day operation with web-based administration with uncomplicated user configuration
- Grow
the phone system as the business grows: preserve existing NBX telephony
investments and take advantage of the highly scalable NBX platform
Increase Productivity
- Give employees easy and fast access to each other, regardless of their location, with a unified dial plan
- Reduce the workload of IT staff with easy web-based system configuration instead of complicated interfaces from legacy vendors
- Enable employees to manage the most important customer calls from their phone or from PC desktop call control
- Ensure
high availability with the Wind River VxWorks real-time operating
system, avoiding the impact of server and PC downtime on telephone
service
Strengthen customer interactions
- Help
customers reach the appropriate employee with advanced call forwarding
and the expanded find me/follow me features of the 3Com Executive
Assistant
- Let employees greet a customer
knowing relevant information about the caller from data provided by the
Desktop Call Assistant and other computer desktop interactions
- Integrate
services with numerous off-the-shelf, productivity-enhancing software,
including customer relationship management (CRM) and call center
applications
- Enhance communications with
optional software, including 3Com eXchange Call Center and the
Education module of the 3Com Convergence Applications Suite
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Some benefits of a dedicated IP solution include:
- Operate in either High Tech Communication NBX or SIP mode
- Gain the convenience and cost savings of PoE implementation
- Avoid
costly and time-consuming training with intuitive system interfaces,
including the user-friendly, web-based NBX NetSet management utility
- Scale up to 1,500 devices and 720 PSTN lines with economy and ease using incremental, key-coded software upgrades
- Choose IP phones to match business needs; 15 phone licenses included in base system
- Support global users with 12 NBX voicemail languages/dialects
High Tech Communication
1357 Broadway Suite
New York
10018
For inquiries, please contact us at your convenience:
Sales:
sales@voiphts.com
Dedicated IP Technology by
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